Frequently Asked Questions
Do you offer different days for different sized dogs?
No we don’t. We believe that all dogs should socialise with dogs of all sizes and personalities and what better environment to do so with trained supervisors.
Do you offer a discount for multiple dogs in one booking?
No we do not. We believe that our quality and service does not diminish when there is more than one dog in the household and therefore our prices should reflect that.
Does my dog need to be de-sexed?
Requirements contained in the the Dog and Cat Management Act 1995 (SA) and its regulations mean that as of 1 July 2018, it is in most instances compulsory to desex your dog by the age of 6 months. The exception to this law is for registered showing and/or breeding dogs. If your dog falls under this exception please let us know and we will check if we have an availability for an 'entire' dog on your preferred day (only one per session).
What vaccinations does my dog need to attend?
Your dog will need to be up to date with their C5 vaccination to attend Jame Farm Days.
Do the dogs all get along?
There is no such thing as perfect but overall, yes they do! Something to remember is that "socialisation" with dogs isn't about all the dogs being best friends, it's about the dogs co-existing and being comfortable around each other. Most dogs have one or a few 'close/best friends' who they share similar play patterns with and spend more time with.
What makes a big difference at Jame Farm Days is that we are an outdoor doggy daycare. Where we could fit 10,000 people in our 10 acre space according to those Covid-19 4 sqm rule we have a maximum of 30 dogs! This allow the dogs to occupy themselves with some seriously fun activities!
Is the dog bus fitted with air-conditioning?
Yes it is! We have a seperate air-conditioning unit at the back of the bus which cools the pups all the way to the front.
What do you do when it’s raining or really hot?
We have a weather policy to ensure the dogs and our team are safe and well cared for. If the temperature is 35 degrees Celsius or above or the fire danger rating is deemed ‘Catastrophic’ daycare will be cancelled. If there is a forecast for extreme rain, wind or other unpleasant weather the daycare session will be cancelled. We also have 2 large shelters in the Jame Farm Day space for the dogs to rest and retreat under.
Can I come see they dog play area before my dog’s first session?
We have offered this option in the past but due to local council restrictions we cannot accept visitors to the farm. We do however post lots of photos and videos of both the dog play space and dog bus on our Instagram and Facebook pages for you to check out and if you have any queries we are more than happy to have a chat.
Why do I have to keep up flea/worming?
Prevention is key for both humans and dogs. It is recommended that your dog be on a prevention plan for fleas, worms and heartworm on a regular basis. As you can imagine if your dog is also socialising with a high amount of dogs this is even more important. Being an outdoor doggy daycare your dog is exposed to all things natural, including farm or wildlife poo, sadly a favourite to most dogs....
If you would like us to order in your brand of flea/worming product or you're not sure what to use please let us know.
What’s the youngest age you take puppies from?
We take puppies from 16 weeks of age once they have been fully vaccinated. The earlier puppies start with us the bigger positive impact we can have on their confidence and socialisation. If your puppy isn't yet 16wks feel free to still get in contact with us so we can have everything prepared once they're ready to go.
Why does my dog need to wear a plain/old collar to daycare?
All dogs are required to wear a collar when attending Jame Farm Days. We only allow a flat collar, no check chains, martingale, harnesses etc will be accepted. We ask that you send your dog in a plain/old collar as your dog will most likely come home dirtier from water, slobber dirt and more. Sometimes having a seperate collar for Jame Farm Days can help with any disappointment if a collar is damaged during play.
Can I send my dog with some food?
We don't allow meal breaks at Jame Farm Days. If your puppy/dog requires lunch we recommend skipping that meal on daycare days or increasing their other meals for the day.
Do you do overnight stays?
No we do not take dogs for overnight care and only offer our Jame Farm Days experience and online shop.
Why do you have a 3 session trial policy?
Each dog will have a 3 session trial before your dog is permanently accepted into Jame Farm Days. This gives us the opportunity to assess whether your dog suites the Jame Farm Days experience whilst allowing your dog time to become comfortable and familiarise themselves with our daycare experience.
Why does my dog need to be regularly groomed to attend daycare?
Being an outdoor doggy daycare your dog will enjoy the perks of being out in nature. This includes water, dirt (and mud!) as well as grass and possibly prickles. Although we endeavour to keep your dog 'clean-ish' we ultimately want them to have fun and this can often result in getting dirty. If your dog has a coat type that requires grooming or additional maintenance we ask that you regularly keep up with the grooming routine to ensure your pooch comes home happy and healthy from a big day at Jame Fame Days.
It is important for all owners no matter what the breed to check your dog over after their day at the Jame Farm to ensure they haven't brought too much nature home! A simple massage or pat should achieve this.
What time do I need to have my order in to receive it on my dog’s daycare day?
If you place your order by 5pm the night before your dogs Jame Farm Days session we will have it ready for delivery at your dogs drop off. Please ask us for our free shipping code.
If we don't currently have your desired brand on our website PLEASE ask us if we can stock it. We have access to a HUGE amount of products and are happy to order on demand for your pooch (or other animals in the household too!).